Bringing transparency and reducing corruption from the Land Records for Chhattisgarh Government.
Simple User Experience
Designed for You
Citizens are heavily dependent on govt. operators and vendors for data entry
Registered deeds are not available in the public for scrutiny
There is no platform for citizen to enter details of deed
Citizens don’t have any tool to track the status of the registry
There is a lot of to and fro between operator, sub-registrar and citizens
As database is controlled by vendors, there is possibility of tempering
AND THE SOLUTION
Our User is getting her first smartphone through Chhattisgarh Government’s Sanchar Kranti Yojana (SKY Scheme).
Is not familiar with technology in general and smartphones in particular.
Will greatly benefit from easy to use and simple UI/UX.
Has someone in the family who does know how to use a phone, so will probably learn from them or tell them to do the task for them.
Most users got stuck at selecting Date of Birth because the standard UI design was difficult to understand and use by our target user.
So we had to come up with one of our own.
Geeta Didi has now an app designed keeping her in mind rather than an elite user.
Easy , Simple yet Powerful
1. Audio to text
This feature will be useful for citizens who can’t type. They would be able to type using speech and our team will get in touch with them for application process
2. Recorded audio notifications
As and when new benefits are available for beneficiaries, we will push an audio notifications for citizens based on the qualification criteria and the demography entered by citizen
3. Telephonic support
Citizens would be able to access information, apply, track application etc. through the app. Along with this, they can make a call to our center for any support
1. Knowledge Base – Our KB contains all the schemes provided by the centre as well as the state together with their eligibility criteria.
2. Inference Engine – The IE uses Backward Chaining to find the list of applicable schemes for the user.
3. User Interface – A well-designed UI simplifies the whole process for the user.
The UI can be a simple Chatbot, or a WhatsApp bot, or a linear UI, or a voice-based UI. This gives us the flexibility to cater to any kind of demographic.
Can apply for any of the schemes she finds suitable for her need
Knows exact status of her application
Also helps others in availing benefits of govt. Schemes
She doesn’t have to bribe officials
Above all, she feels empowered and is a happy woman